
Sensitively describing a service user’s journey within a tender process
Client
NHS Sheffield Treatment & Recovery Team
Work
Customer Experience Mapping
Client
NHS Sheffield Treatment & Recovery Team
Work
Customer Experience Mapping
The NHS Sheffield Treatment and Recovery Team engaged Inky Thinking to provide a real point of difference to their bid to continue providing their essential services to the people of Sheffield.
This project required a careful focus on the core messages needed to win the bid and to ensure the service itself was described with complete sensitivity.
Daisy and Tom facilitated a deep conversation with the team to truly understand the content at each step of the service user’s journey.
It was a delight to hear that the bid was a success.
The NHS Sheffield Treatment and Recovery Team engaged Inky Thinking to provide a real point of difference to their bid to continue providing their essential services to the people of Sheffield.
This project required a careful focus on the core messages needed to win the bid and to ensure the service itself was described with complete sensitivity.
Daisy and Tom facilitated a deep conversation with the team to truly understand the content at each step of the service user’s journey.
It was a delight to hear that the bid was a success.



We had a brilliant day working with Inky Thinking who captured all our thoughts and ideas around our new service model and really brought our bid to life!
Richard Kristiansen; Locality Coordinator, Northumberland County Council

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Are you drawn to glory?
Subscribe to the newsletter!
Be the first to hear about all team news, client projects, new services and updates straight into your inbox
+44 (0)333 567 2121
hello@inkythinking.com

Dissington Hall, Newcastle Upon Tyne, NE18 0AD
© Russell Sewell Limited
Privacy Policy
Terms & Conditions
Website by Mira Marketing

Are you drawn to glory?
Subscribe to the newsletter!
Be the first to hear about all team news, client projects, new services and updates straight into your inbox
+44 (0)333 567 2121
hello@inkythinking.com

Dissington Hall, Newcastle Upon Tyne, NE18 0AD
© Russell Sewell Limited
Privacy Policy
Terms & Conditions
Website by Mira Marketing